Claims Handler - Real Estate

Recruiter
RSA
Location
Chelmsford
Posted
10 Aug 2017
Expires
15 Sep 2017
Sector
Accounting
The Opportunity At RSA, we pride ourselves on the service we provide to our customers when they most need it - when they make a claim. That's why we're always looking for talented people to join our team and help us deliver that exceptional Claims service to our customers. We're currently looking for an experienced Property and/or Real Estate Claims Handler to join our established and successful Commercial Claims team based in Chelmsford. This job involves handling Commercial Claims in line with our claims processes to achieve settlement and business objectives. You will spend the majority of your time managing customer interactions, liaising with suppliers, replacing and supplying appropriate goods and services, referring cases outside personal authority limits, supporting colleagues and reviewing policy wordings. This is a challenging, and rewarding role, with lots of customer contact, and plenty of long-term career development opportunities. Responsibilities Will Include Reviewing allocated cases and achieving settlement Assessing claims against relevant criteria Managing customer interactions in an efficient, courteous and timely manner Organising and using approved internal and/or external suppliers Helping and contributing towards the development of less experienced colleagues Skills and Knowledge Required Experience of handling Property or Real Estate/Property Owners Claims The ability to build strong and effective working relationships with internal and external customers The drive, desire and ability to deliver exceptional customer service About Us RSA is one of the world's leading FTSE 100 general insurers with a proud heritage dating back over 300 years. We provide high quality, innovative insurance products and services for some 20 million customers in over 100 countries, setting new standards in the industry. Why are we telling you all this? Well, we're an ambitious sort of company. And if you're an ambitious sort of person - with the drive to improve us as you improve yourself - we'll promise you all the resources and career opportunities you need. To find out more about us, visit us at https://www.rsagroup.com/ This job was originally posted as www.totaljobs.com/job/75496478

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